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No refunds due to user error such as wrong size, design, or color choice, etc. Check with size chart before ordering. Check within shopping cart to make sure you are selecting exactly the size, design, or color you want.
Product quality & workmanship guaranteed 100%. Any defects or errors on our part will result in a replacement free of charge—In such case, within 14 days of receiving item, submit a photo of the item in question AND item number to firstname.lastname@example.org to receive your replacement.
Do not return the item without return authorization from email@example.com.